Frequently Asked Questions (FAQ)

Q1. When will my order be delivered?
UK deliveries take 3–7 business days, international orders 10–21 business days.

Q2. How do I track my parcel?
You’ll receive a tracking number via email once your order ships.

Q3. What should I do if my order arrives damaged?
Contact us within 48 hours with photos — we’ll arrange a replacement or refund.

Q4. Can I modify or cancel my order?
Orders can be modified or cancelled before dispatch. Contact customer service immediately.

Q5. Do you ship internationally?
Yes, we deliver worldwide.